Perot Systems Corporation is a worldwide provider of information technology services and business solutions to a broad range of clients. We are currently looking for a
Clinical Application Specialist to join our team in
Daly City, CA.
Responsibilities:
:
This individual will participate as a team member in supporting the various aspects of healthcare clinical workflow processes such as Pharmacy, Lab, Radiology, OR, ER and query report writing as well as ancillary departmental systems.
Key responsibilities include the following:
Provide MS4 application and technical support for multiple sites
Responsible for the execution of projects and enhancements within clinical environment to support the business needs of the departments
Provide application support and maintenance for the Clinical applications for Pharmacy
Provide level 2 support in response to user problems and questions regarding functionality, operations, input/output, reporting and general operating procedures
Perform modifications and/or enhancements to systems including changes to profiles, master files, reports, screens, systems design, conversion requirements and documentation requirements
Provide/recommend innovative ideas, processes and/or procedures for enhancements, additions, modifications to improve the existing systems
Perform specific work relevant to the service delivery area that meets/exceeds key performance criteria, SLAs and customer expectations
Prepare status reports for assigned projects
Perform troubleshooting and analysis
Analyze business and regulatory requirements and applies these requirements to systems programming
Create/modify queries and reports
Ability to work on a variable, rotating on-call duty
Required Skills:
3+ years of clinical application experience in the acute heathcare environment
Must have implementation, conversion, testing and support experience
Strong analytical and communication skills
Excellent customer service skills
Knowledge of clinical and ancillary departmental systems, query report writing, integration and system implementation skills
Background in Surgery, ED, OE, and/or other hospital ancillary departments
Must be able to work on site at the hospital location
Desired Skills:
Recent experience with Pharmacy department and system workflow preferred
Experience with Quadramed a plus
Knowledge of acute care department service operations, ADT and orders processes is highly desired
Clinical background in Nursing, Laboratory, Respiratory, Radiology, Medical Records, and other ancillary depts a plus
Integration and analysis experience
Minimum Educational Requirements:
A degree in healthcare administration preferredMore about Perot SystemsAt Perot Systems, we are looking for candidates that have a high level of integrity, are tenacious and can thrive in a team environment. We will provide you with the tools and opportunities to enhance, expand and support your personal and professional growth. The Associates at Perot Systems enjoy a very entrepreneurial, dynamic environment. We do not have a rigid corporate ladder in place for you to climb but rather a career path that allows you to explore career opportunities throughout the entire organization.
In addition to a dynamic environment, Perot Systems will provide you with a very competitive salary, performance based bonuses, tuition reimbursement (up to $2,500 annually), 401K (50% match for first 4% of salary), health, dental and vision insurance coverage, paid holidays and vacation.
Perot Systems is committed to Equal Employment Opportunity. It is the policy of Perot Systems Corporation to encourage and support equal employment opportunity for all Associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status.